SHIPPING & DELIVERY
All orders are carefully prepared and shipped from France.
01
PROCESSING
Made to order
2–7 business days
Most pieces are handmade to order and ready to ship within 2–7 business days.
Custom commission timelines are confirmed with the quotation.
02
Shipping
Lettre suivie / Colissimo
Shipping costs are calculated at checkout based on destination and parcel size.
France
Tracked shipping · 3–5 business days
European Union
Tracked shipping · 3–10 business days
International
Tracked shipping · 5–15 business days
03
Tracking
A tracking number will be sent by email once your order has shipped.
04
Customs & Duties
Orders within the EU are generally not subject to import duties.
For destinations outside the EU, any applicable customs duties, import taxes or fees are the customer's responsibility.
05
Packaging
Each piece is carefully packed for shipping, using minimal and recyclable packaging whenever possible.
06
Problems
If your order arrives damaged or you experience a delivery problem, please contact us with your order number and photos of the item and packaging.